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SHIPPING & RETURNS

SHIPPING & RETURNS

SHIPPING POLICY

The buyer is responsible for all shipping fees including any customs/handling fees.

CAD & US SHIPPING


All deliveries within Canada will be shipping through Canada Post and Wolfish Trove charges a flat rate per parcel.
 

Standard Shipping: $20
Express Shipping: $30

LOCAL DELIVERY

Local delivery is available in Winnipeg, Manitoba.
Same Day Delivery: $8

​​RETURN POLICY​

We stand behind the craftmanship of all of our products therefore we offer a 1 year quality guarantee on all of our products (one year from the date of purchase) If any of our products suffer from failure due to Craftmanship or hardware, we will fix or replace the product free of charge at the discretion of Wolfish Trove.

Due to the nature of our handmade products being custom made for the buyer based off the the buyers selections (canvas print, wool, add ons) we cannot accept returns for any reason other than defects in craftsmanship or failure of hardware which are covered by our 1 year limited warranty.

We cannot warranty against the natural wear and tear of leather.

Leather will change in color, scratch, can be chewed, mold and sustain water damage.

To avoid leather wear problems, please refer to our leather care guide which was included in your package , and is available to view here or on our social media.

In the case of product failure please contact us through email. In your email please include your name and phone number along with a note stating a summary of the failure accompanied with photos of the failed product. Should Wolfish Trove conclude that a return, repair or exchange is in order at this point we will require you to ship us the failed product before fulfilling the return or repair.

Shipping is non refundable.

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